Customer Services

  • Job Reference: 195097161-2
  • Date Posted: 22 November 2020
  • Company: Confidential
  • Location: Manchester, Lancashire
  • Salary: On Application
  • Bonus/Benefits: Bonus, Career Progression
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

Customer Service Advisor - £18,000

*** This is not a remote based role you will be required to be office based***

We are recruiting on behlaf of one of the UK's Leading Energy firms based in Central Manchester. Our Client has won many awards across multiple industries and is now recruiting Customer Service Advisor to join the team.

The Role:

As a Customer Service Advisor You will spend time on the phone taking and making calls, you will also be working within our specialist billing system to manage industry and other workflows, you'll deal with other suppliers to support the smooth transfer of the customer, fix bills, arrange metering work and so much more!

The Requirements:

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Experienced working with people.

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Great at communicating, both in writing and verbally (and that includes listening).

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Good with numbers, and happy exploring excel.

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Motivated by a diverse role and good at working on multiple tasks.

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A problem solver.

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Coming to work every day driven to make things better, for the business, the customer,

Benefits:

£18,000 per annum plus bonus

Socially distanced office

Excellent office environment

Near all major transport facilities

Great city centre location

Staff nights out, team building excercises and career progression

Customer Service Advisor, Customer Services, Customer Service Advisor