IT Support (Tier 3)
Resolve customer IT issues, maintain customer IT documentation and provide customer service to end users seeking IT support.
Job Status: Full Time
Employee Type: Hourly
Pay: $26-$30hr DOE
Rich and flexible medical/dental with a Health Savings Account option.
Paid Vacation, Sick and Holiday time
Retirement: 401k with 4% match and discretionary profit sharing.
Certification assistance & continuing education benefits
Cell phone reimbursement
Kitchen, pool table, snacks and bean juice/wakey wakey/cupped lightning (coffee)
Personal IT purchasing employee discount
Team bonding events
General Work Schedule: 8am-5pm M-F
Travel/License Required: Yes, Minimal local travel
Work Schedule: 8am-5pm Monday-Friday
Position Roles & Responsibilities:
Desktop operating system support skills
Workstation peripheral support skills
Advanced use of server operating system skills
Advanced networking skills