Sales & Brand Growth/Marketing Director

  • Job Reference: 00010420-1
  • Date Posted: 21 September 2022
  • Company: Chick-fil-A Collier Township
  • Location: Pennsylvania, Alabama
  • Salary: On Application
  • Job Type: Permanent

Job Description

Who we are:

At Chick-fil-A Collier Township, being part of our team is more than just a job; it's an opportunity for people of all ages and backgrounds to learn life and business skills. In our restaurant, you will work alongside the Owner/Operator and the entire leadership team to shape the culture and performance of our organization so that we can create our "Remarkable" food and deliver a renowned customer experience. We are fully dedicated to directly leading our teams and helping you develop their future and achieve their goals. Leaders are made here at the Chick-fil-A Township. If you want to work in a small team led by professionals with decades of experience in large corporations, small businesses, and the military, then join our team!

Position Type: NOTE: The expectation is that this is a full-time role with approx. 20-25 hours / week focused exclusively on stated Sales and Brand Growth duties with the remaining 15-20 hours serving as an operational Director in the restaurant

Key Responsibilities:

  • Establish and implement plans and budgets to build sales while expanding Chick-fil-A Collier Township's community reach
  • Plan and execute special events both inside/outside of the store
    • "Spirit Nights" in the store -- goal of 3-4 per month
    • "Major" events like Daddy Daughter Date Night, Christmas in July, etc, -- goal of at least 1 per quarter
  • Manage all donation requests
  • Establish relationships in the community to grow sales via catering or onsite delivery
  • Oversee all social media accounts and utilize to grow sales and brand recognition
  • Utilize reports available to assess effectiveness of marketing campaigns
  • Proactively follow all Chick-fil-A national marketing plans and fully integrate into the store's plans
  • Take full responsibility for the overall marketing plan and execution which includes: creating/purchasing all marketing materials, coupons, bag stuffers, catering brochures, sampling schedule, etc.
  • Attend and represent Chick-fil-A Collier Township at community events
  • Assist in executing the marketing/catering plan in the store and out in the community
  • Deliver and ensure that all team members genuinely deliver our "recipe for service" to every guest on every visit
  • Become certified and competent in training modules that directly related to marketing/catering and hold others accountable to those standards
  • Maintain vision alignment with the Operator and the leadership team
  • Ensure stewardship systems are taking place throughout the restaurant
  • Provide analytical analysis of sales data for creation of strategic plans to grow the business


  • Prior people leadership experience preferred
  • Strategic thinker, Goal-oriented, Tech-savvy
  • Great communicator both in handling difficult situations and a diverse team
  • Excellent verbal and written communication skills
  • Mature, dependable and results-oriented
  • Ability to work in a team environment
  • Very detailed oriented & keenly observant
  • Professional marketing or communications experience
  • Maintains a number of business and professional community contacts
  • Self-starter, creative and flexible
  • Good business sense, achiever
  • Strong project/time management skills
  • Proven history of consistently performing at a high level
  • Unquestionable integrity and represents Chick-fil-A well
  • Passionate about building relationships with clients
  • Servant spirit with strong sense of stewardship

Required Skills:

  • Bachelors Degree or above in a Marketing and/or other business major or prior experience in a similar role
  • Proven track record of Marketing and Community relations
  • Demonstrated strong leadership experience
  • Excellent communication skills -- verbal and written
  • Strong computer skills and expert in utilization of social media for marketing
  • High standards in the area of operational excellence, quality, and customer service
  • Exhibits a natural ability and desire to coach, mentor and develop others and themselves
  • Positive attitude

Our Team Member Benefits:

  • Generous Medical, Dental and Vision Benefits
  • Paid Sick Leave (Allegheny County Paid Sick Leave Act)
  • Flexible schedule with day and night hours
  • PTO eligibility
  • Sundays off
  • Work directly with an experienced business leader (Chick-fil-A Operator with 30+ year experience in legal, financial services, global consulting, Chick-fil-A)
  • Team outings throughout the year
  • Scholarship opportunities up to $2,500 per year
  • Free meals on scheduled days
  • Flexible scheduling