Technical Implementation Coordinator

  • Job Reference: 260433000-2
  • Date Posted: 8 April 2021
  • Company: Ntirety
  • Location: Newark, Delaware
  • Salary: On Application
  • Sector: Transport & Logistics, Consumer Product/Consumer Packaged Goods/Packaging, Education - Excluding Post Secondary, Education - Post Secondary, Healthcare - Allied Health, Healthcare - Dental Care, Healthcare - Nursing, Healthcare - Physician, Law Enforcement, Non-Executive Management
  • Job Type: Permanent

Job Description

Company Overview

With over two decades of successfully operating, managing, and securing private, public, and hybrid cloud environments, Ntirety has led enterprises across industries through the volatile early days of data hosting into the world of 24x7 managed security with our premier Compliant Security solutions. Through cost effective and scalable solutions tailored to business-specific needs, Ntirety eliminates gaps in both security posture and compliance documentation by delivering solutions that cover the entire application, the entire compliance and security process, the entire time.

When it comes to a cybersecurity crisis, the question is not if, but when it will happen - that's why Ntirety's mission to provide proactive compliant security is crucial in today's business landscape. No matter what role or department you work in, being a part of Ntirety means supporting all of our different teams to help keep our clients protected and updated on the latest in cybersecurity.

We are a passionate team, but we are small, so we seek someone that can roll up their sleeves and get stuck in. Our hope is that speaks to you! Still with us? You likely believe that there is more to a job than just getting paid, and that the mission really matters. Good. Because we believe that too.

Join the team at the forefront of this mission-critical industry.

For more information about Ntirety, please visit or check out Instagram and Twitter pages.

POSITION PURPOSE

The Implementation Specialist is an experienced-level Project Management role at Ntirety. The Implementation Specialist is responsible for all project management practices assigned within the Service Delivery organization. This will include short, medium, and long-duration complex and non-complex projects and project teams composed of internal and/or external cross-functional teams/resources to deliver contracted Ntirety projects, and assist with internally-facing projects across the organization.

The Implementation Specialist will lead project teams in project definition, planning, scoping, coordination, documentation, stakeholder reporting, and delivery. In addition, he/she will also contribute to improvement of project management methodology and processes within the department and throughout the company.

The ideal candidate will be a professional team player who has competitive fire and a significant interest in growing their skills and experience as an Implementation Specialist. In addition, successful Implementation Specialist candidates are quick learners, interested in applying their skills in project and program management while exhibiting leadership in the implementation of process, technology, and organizational change.

Essential Job Duties And Responsibilities
  • Expert Service Implementation, including planning, managing, coordinating, implementing and delivering projects for assigned projects from Onboarding Manager
  • Work with Ntirety Solutions Architects and Account Executives to ensure new projects execute within the broader environment and make recommendations for changes and resolve potential project conflicts
  • Work with internal Technical Operations teams and/or Partners/Vendors to ensure complete and timely delivery of projects and the implementation process
  • Effectively communicate with customer stakeholders to gain an understanding of their needs and internal processes
  • Build strong relationships and work with customer stakeholders and project leads to ensure proper project delivery and integration with Ntirety resources
  • Set customer expectations, communicate internally to ensure tasks are on schedule and offer suggestions to mitigate risks to avoid delays
  • Establish and manage project schedules and work breakdown structures to ensure project objectives are met
  • Present project plan(s) to customer and gain acceptance
  • Coordinate and ensure successful project milestone events
  • Document and communicate project status, issues, and risks in a timely manner to project team and client
  • Drive adoption and implementation rollout with a process and outcome-orientated approach
Requirements

DESIRED MINIMUM QUALIFICATIONS
  • Minimum 3 years of successful experience in project management, program management, customer service management, customer support, product management, partner/vendor management, or/and service delivery
  • Ability to manage and prioritize multiple projects/tasks concurrently
  • Strong presentation skills
  • Strong communications and inter-personal skills
  • Strong analytical and strategic thinking skills
  • Ability to matrix well with organizational stakeholders
  • Self-starter with strong innate desire to succeed
Preferred Skills
  • Bachelor degree in Business, Computer Sciences, or Engineering preferred
  • CAPM, PMP, or SMC certification(s) or equivalent preferred
  • Previous experience with IT, Managed Service Delivery, or Cloud Technologies a plus
Benefits

Ntirety is an Equal Employment Opportunity / Affirmative Action Employer (EEO/AA).

Ntirety offersacompetitivesalaryandbenefitsincludingPaidTimeOff, FREE Medical to Employees, Dental,retirementplan with 401(k) match, andmuchmore.Ifyouareinterestedinjoiningaprofitable, growing,anddynamiccompany,wewanttohearfromyou! Ntirety isanEqual OpportunityEmployeranddoesnotdiscriminateonthebasisofrace,color,religion, sex,age,nationalorigin,disability,veteranstatus, sexualorientation,oranyother classificationprotectedby Federal,Stateorlocallaw.

Ntirety thanks all candidates for their interest; however, only shortlisted candidates will be contacted.