Jr. Collaboration Applications Analyst SharePoint

Employment Type



: Miscellaneous

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Position Summary

Partner with the business to define, analyze, and document requirements and build out collaboration solutions. Ensure business productivity and collaboration tools are understood and adopted across the organization; improving the efficiency of the business. Focus on changes to business processes, systems and technology, training, and communication to ensure effective implementations. Foster relationships with business stakeholders and drive collaborative efficiencies through technology.

-Evaluate needs and deliver solutions using collaboration toolsets including, but not limited to, SharePoint, OneDrive, Microsoft Groups and Teams, Planner, Flow, and other O365 collaboration tools.

-Collaborates with IT, business groups and vendors to deliver new, tools, and processes within SharePoint.

-Assist with corporate-wide communications, training, and website content creation related to collaboration tool adoption.

-Assist with user issues and requests for SharePoint.

-Develop SharePoint solutions by preparing and evaluating alternative workflow solutions.

-Prepares technical reports by collecting, analyzing, and summarizing information and trends.

-Develop and maintain communication plans to provide awareness and improve collaboration tool adoption.

-Interfaces with vendors to understand whether their products will meet business and technical requirements.

-Supports system conversions, upgrades, enhancements.

-Identifies and mitigates potential problems and conflicts with collaboration solution delivery.

-Provide end user communications, documentation, training, FAQs, and user adoption activities.

-Perform all other duties as assigned by management in a professional and efficient manner. Knowledge, Education, Skills & Abilities

-Education: Bachelor's Degree

-Years of Experience: 2 - 5 years

-Other: Minimum 2 years- experience in a technical field

-Experience in deploying and maintaining SharePoint and/or O365 suite of applications.

-Understanding of information technology and business concepts and processes.

-Strong presentation skills.

-Effective written and verbal communication skills.

-Strong analytical skills with attention to detail required.

-Excellent teamwork and relationship building skills and the ability to maintain good rapport with users.

-Strong knowledge of business analysis methodologies.

-Ability to convey proposed solutions and complex information clearly, concisely and accurately to stakeholders and non-technical users

-Ability to quickly analyze problems, interpret operational needs, and resolve or escalate problems in a timely manner.

-Ability to prioritize and work on multiple projects and support tasks simultaneously.

-Ability to train others in the use and support of collaboration tools and systems

For immediate consideration, please submit your updated resume to Kelly.Clark@rht.com
- provided by Dice

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