The TaskUs Content Security Practice works closely with the most innovative social platform companies in the world and is dedicated to two things: making the internet a safer place for users, and ensuring people working on the frontline of Content Moderation (CoMo) remain safe and are empowered for success.
We are looking for a Director, CoMo Tools & Innovation with a track record of bringing technical assets to market, and deep working knowledge of online trust & safety, content moderation, or scaled policy enforcement.
In this role, you will partner with experts in emerging technology fields, both within our company and the wider ecosystem, with the goal of delivering cutting edge innovations and solutions to service TaskUs and our clients.
You will be responsible for bridging the gap between client needs, internal operational challenges, and the wider technological landscape to make the case for new TaskUs tools, innovations, and services in the Content Moderation space. These assets may take the form of offerings, software, and partnerships but may also include process enhancements to increase efficiency and improve the agent experience.
We need someone who can pull together conflicting and often-changing information and operate with precision in a working environment that is open, distributed and interactive. This will demand outside-the-box thinking, an entrepreneurial approach, and comfort working in the grey to disambiguate and solve open-ended problems.
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 17,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.
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