The warehouse supervisor supervises the assigned production department. The supervisor is responsible for ensuring associates are meeting key operating objectives in the areas of productivity, quality and safety. The supervisor ensures associates are... Read More
The warehouse supervisor supervises the assigned production department. The supervisor is responsible for ensuring associates are meeting key operating objectives in the areas of productivity, quality and safety. The supervisor ensures associates are following center and corporate guidelines for the efficient and safe handling of customer returns.Major Responsibilities:Supervise associates in a production department of the facilityShift priorities to adjust to changing business demandsCommunicate in a professional manner with internal departments, outside vendors, and clientsFollow and enforce all Company policies and procedures in the facilityEnsure facility compliance to Federal and State regulationsMonitor, report, and work to prevent losses in the facilityApprove all associate time worked and performance reviewsProject staffing needs and participate in the interview and selection processAdminister corrective action to employees in conjunction with Manager and GT! DepartmentProvide daily, weekly, and monthly statistics and operations updatesMaintain a thorough knowledge of all SOP s pertaining to facility and operationsConduct regular scheduled staff meetings with associatesOversee incoming and outgoing shipping/processing activities to ensure order accuracy, completeness, and condition of shipmentsEnsure exceptional customer service key performance indicators (quality controls, unannounced inspections, inventory accuracy and security, etc.)Promote constant and measurable improvement; teach and enforce quality proceduresMaintain a clean, professional, secure and safe working environmentEffectively communicate goals, expectations, areas for improvement, and successes to associatesIdentify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision making skillsProvide superior customer service and maintain professional and courteous relations with strategic partnersProvide superior service by exceeding customer expectations for quality product and processing turnaroundIdentify and ensure associate and customer concerns are resolved, using own judgment or consulting others when neededCommunicate with (or to) individuals or groups verbally and/or in writing (e. g. customers, vendors, associates)Contribute to employee development by providing training, coaching, and promotional opportunitiesRequired Qualification:Bachelor s Degree OR Associate degree in Business Administration, Management, Accounting, or Finance with at least 2 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environmentProven interpersonal and communication skills, and the ability to delegate and prioritize workBilingual English/Spanish communication skill is advantageous in the roleWorking knowledge of computers and programs specific to operations and operations reporting including MS Office (Excel, MS Word)Knowledge of warehouse safety and security practicesAbility to package, label, load/unload Hazardous Materials and Hazardous Waste, sign Hazardous Waste manifests, and serve the facility as an Emergency CoordinatorAbility to perform the functions of a hazardous waste generator, including but not limited to, identification, sorting, packaging, segregating, labeling hazardous waste generated from daily operational activities.Must be able to adequately perform and document periodic regulatory inspections of the facility, including but not limited to, sanitation inspections and hazardous waste storage area inspections.Ability to plan, organize, and manage multiple projects and set prioritiesAbility to work under time pressure and meet production goalsAbility to assist other operations within the warehouse, as needed and if applicableAbility to meet set production and quality goals and follow standard operating and safety proceduresAbility to work in a non-climate controlled environmentAbility to operate and troubleshoot department equipment, i. e. material handling equipment; such as the forklift and pallet jackThe physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.While performing the duties of this job, the associate is:Frequently required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.Occasionally required to stand, kneel or stoop, and lift and/or move up to 30 pounds.Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.Safety:Support a safe work environment by following safety rules and regulations and reporting all safety hazards.As an Inmar Associate, you:Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.