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Field Service & Support Specialist (Gaming)

VKGS LLC
Las Vegas, NV 89110, USA

Field Service & Support Specialist is primarily responsible for conducting onsite inspections and consulting with customers on how best to implement the hardware and software aspects of VKGS products. Position requires approximately 60%+ overnight tr... Read More

Job Description Field Service & Support Specialist is primarily responsible for conducting onsite inspections and consulting with customers on how best to implement the hardware and software aspects of VKGS products. Position requires approximately 60%+ overnight travel. Will identify technical and equipment problems and develop a strategy of corrective action to get the site up and running in the most efficient manner. Will maintain, inspect and troubleshoot existing hardware and software systems that make up the Video King electronic product line. Accountable for the onsite installation, repair or upgrade from start to end with flexibility to determine course of action.Working with limited direction, typically operates from customer sites or from a home office. This position reports to the Director, TSS and may also receive specific requests for service from other Video King staff, the Help Desk Manager and Regional Sales staff. Assures that established procedures are utilized in all states and provinces to meet the needs of the company and are in accordance with Federal, State and/or Provincial laws and company purpose and objectives.DUTIES AND RESPONSIBILITIES:(Customer Onsite Technical Consulting & Support, Home Office Administration Duties and/or Remote Help Desk Support)Conduct onsite inspections at customer sites to evaluate existing systems and determine priority need and course of corrective action. Incumbent uses a significant amount of discretion and independent judgment developing a strategy to upgrade customer sites or correct site deficiencies.Consults with customer to convey plan of action to resolve network or equipment failures. Performs one or more of the following actions at customer sites:Install Video King Gaming equipment in Gaming locations to include all computer hardware and software related to the system. Determine and suggest additional equipment, software or replacement parts are needed. Communicate additional purchases necessary to customer.Inspect, test, and verify the operation and accuracy of all electronic bingo/gaming devices encompassing the hardware and software components.Maintain, troubleshoot, and repair Video King Gaming equipment as needed/requested; conduct on-site inspections of new, upgraded, and/or existing devices, systems and associated software.Maintains accurate records of all maintenance, inventory, and security measures associated with the equipment; prepares technical work orders and ensures compliance with established Video King Gaming policies and procedures.Manages company expenses and submits expense reports in compliance with company policies.Maintain good relations with clients, bingo/gaming hall customers, and VKGS staff.Delivers equipment to and from client halls as needed; collects old/malfunctioning/ damaged equipment from client halls as needed/requested and determines how to return to collected equipment.Represents VKGS as a training consultant for gaming hall customers in all operational aspects of gaming systems hardware and software; actively consults with customers to identify potential and/or on going problems; works interactively with Help Desk staff to resolve issues.Communicates with management, Help Desk staff, and other TSS staff to diagnose problems, as well as keep them informed on technical issues.Responsible for a variety of administrative tasks including; preparation and submission of reports, following up on customer requests, work logs & worksite activity status reports, participation in planning calls or other staff meetings.Attends workshops, seminars, and meetings related to bingo/gaming technologies and all other associated computer hardware and software as required.Assist staff in setting up equipment for demos, workshops and meetings.All other duties as assigned.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:Requires an associate's degree in computer science or related field and three or more years of related experience and/or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Microsoft Certified Professional or A+ Certification desired.Requires high level knowledge of microcomputer hardware, operating systems and applications; knowledge of network technology, and the Internet.Incumbent will consistently work independently with very limited direction or supervision. Manages their own work schedule and is provided the flexibility to determine best course of action at customer worksites. Ability to stay focused, organization and accountability of work load & work schedule are essential requirements to be successful on a daily basis.Ability to analyze potential problems and select proper course of action and ability to install, configure and troubleshoot PC and network-related hardware and software.Ability and manual dexterity to install, operate and troubleshoot computers, peripherals, and other technical equipmentAbility to make clear, concise, and effective oral presentations.Ability to deal with conflict and ability to communicate effectively in writing and orally with strong interpersonal skills.Ability to deal effectively with all employees, as well as the general public, and to assist in the proper resolution of all questions/complaints. WORKING CONDITIONS AND PHYSICAL EFFORT:(Customer Onsite Technical Support, Home Office Administrative Duties and/or Remote Help Desk Support)Typical work environment includes frequent travel (travel up to 60% with overnight stay) by auto or air to consult with customers, perform onsite installations or problem resolution at customer locations (inside gaming halls).Onsite visits typically require intermittent lifting and carrying of assorted materials and equipment from 25 to 40 lbs. and extended periods of exposure to computer screen and keyboard.Must possess and maintain a valid motor vehicle license and good driving record. If necessary, must be insurable under the company auto insurance carrier.Due to the nature of work being performed; new installation, repair & problem resolution; work schedules are not typical and will regularly fluctuate depending on workload demands.May participate in the on-call rotation. Company Description We offer a creative, casual work environment with competitive wages . Please send resume, cover letter & salary history to ...@vkge.com . Visit our website at www.videokingnetwork.com. Associated topics: assistance, desktop, front desk, help, help desk, pc, support analyst, support specialist, systems administrator, technician ii

Customer Service Sales and Marketing Associate

Clearwater Marketing Concepts
Reno, NV 89502, USA

An Entry Level Customer Service Sales and Marketing Associate is what we call a forward-thinking, service-oriented, incentive driven, sales powerhouse. They provide an essential function to our customers. Our reps think outside the box to offer solut... Read More

Job Description An Entry Level Customer Service Sales and Marketing Associate is what we call a forward-thinking, service-oriented, incentive driven, sales powerhouse. They provide an essential function to our customers. Our reps think outside the box to offer solutions and solve problems for our clients needs. They build, maintain and manage account relationships through interaction and advocacy. Job Description Building new business opportunities to grow revenue through prospecting Using consultative sales methods; analyze each prospect and identify needs Develop presentations and deliver highly customized solutionsOne on one sales based interaction with business prospects Why Clearwater Marketing ConceptsCMC's one-to-one sales based interactions make us an industry-leader in client-centered service, satisfaction and retentionCMC's aggressive strategy provides employees phenomenal opportunities for advancementCMC offers extensive training and all the tools a new sales representative needs to achieve successKeep on top of your game with in-depth new hire training, daily team trainings and Advanced Sales TrainingOutstanding training and managementAdvancement OpportunitiesSharpen your skills, expand your professional knowledge and advance your career with a company that promotes from within based on ability, not seniorityFinancial and Non-Financial IncentivesBe rewarded for your efforts with opportunities to win bonuses and trips Advancement and compensation are based on performance. Persons with Experience in the following areas may apply:Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, jobs, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, fraternity, sorority, microsoft office, b2b, labor, construction, government, government jobs, contract jobs, contract position, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, jobs, careers, opportunity, advancement, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports, sports director, sports league official, business systems analyst, assistant manager, account executive, office executive, administrative, admin, secretary, finance, banking, insurance, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager Company Description Clearwater Marketing Concepts is a BOOMING marketing & sales consulting firm in The Biggest Little City in the World, Reno, NV! We have quickly established a reputation for delivering high-level results with high integrity. Our standards of excellence caught the attention of leading clients looking for professional representation.We have a embraced a service that is immediate and tangible, unlike applying mass marketing methods. What makes Clearwater Marketing Concepts different from other competitors is our face to face approach, complete with a genuine smile, firm handshake, and clear communication. Customization and product-specific presentations by our team members have created a long-lasting impression and thousands of new customers every year.Learn more about what it's like to work at Clearwater Marketing Concepts:

Member Services Representative

North Carson Branch
Carson City, NV 89701, USA

Greater Nevada--Credit Union--(GNCU) has an exciting opportunity for a Member Service Representative.--We are looking for energetic individuals who want to connect with a company that genuinely cares about making a positive difference.--Why Join Grea... Read More

Greater Nevada--Credit Union--(GNCU) has an exciting opportunity for a Member Service Representative.--We are looking for energetic individuals who want to connect with a company that genuinely cares about making a positive difference.--Why Join Greater Nevada?--Greater Nevada Credit Union continually--focuses on enhancing the lives of its employees by offering--competitive wages and--great benefits. We pride--ourselves on a--greater culture--and that's why we've been recognized as the--#1--Best Place to Work in the Reno/Tahoe Area.--Greater Nevada Credit Union has been helping Nevadans with their financial needs since 1949 and has seen--expansion--in all areas of business. Would you like to--help more people Live Greater? At Greater Nevada, we engage our team members by offering exciting growth and professional development opportunities, rewards for outstanding commitment to our members, and--support of community involvement that encourages living Greater.--Ready to achieve Greater Success and join a--growing team in Northern Nevada and Las Vegas?--Please apply today and see what it means to Live Greater!-- Recommending and selling appropriate products and services while processing a variety of financial transactions Improving the financial lives of our members through quality referrals to Greater Nevada teammates Previous customer/member service experience Previous experience--selling or referring products or services Possess effective written and verbal communication skills Effective relationship building skills Exhibits friendly and outgoing personality Enjoy working directly with the publicDesired Skills: Ability to identify member financial needs Proficiency with Microsoft Programs (Word/Excel) Previous banking/financial institution experience Problem solving skills Cash handling experiencePI102781207 Associated topics: agente de servicio al cliente, call center, client, customer care associate, product support, rep, representante de servicio al cliente, support, technical assistant, technical support

Customer Service Representative

Fasteners Inc. Southwestern Supply
4170 W Harmon Ave #4, Las Vegas, NV 89103, USA

Fasteners Inc. is seeking a full-time Customer Service Representative for its Las Vegas location. The Customer Service Representative receives (by telephone) requests for quotations, orders, and lead times from customers. Makes quotations on standard... Read More

Job Description Fasteners Inc. is seeking a full-time Customer Service Representative for its Las Vegas location. The Customer Service Representative receives (by telephone) requests for quotations, orders, and lead times from customers. Makes quotations on standard items, writes orders, and relays pertinent order information to customers. Coordinates with other departments in handling purchase orders and providing service to customersResponsibilities:Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors. Achieves and maintains rapport with customers and works to give them the best possible service.Uses Netsuite system to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.Follows up on inquiries by checking computer for delivery information.Handles customer needs and goes the extra mile to ensure satisfactionDesired Qualifications: At least 1 year of direct customer service experience. Able to take ownership of problematic situations and use good judgment to find solutions while maintaining positive customer relations. Great verbal and written communication skills, bilingual is preferred but not required Proficient in NetSuite and MS Office products. Education:High School diploma or equivalentCompensation:Competitive wage and benefits package, including health, dental, life and 401kFasteners Inc. is an Equal Opportunity Employer and drug-free workplace.Background check and drug screening are required prior to employment. Company Description If you are looking for an excellent career opportunity with one of the market leaders in construction and industrial tools and supplies, look no further...Fasteners Inc. Southwestern Supply has established itself as one of the largest professional contractor supply distributors over the past 20 years. Employee-owned and headquartered in Las Vegas, Fasteners Inc. is passionate about providing the best construction supplies at the most competitive prices, with a world-class customer service philosophy. In addition, Fasteners Inc. operates the industry leading ecommerce website, Toolup.com, which services and fulfills purchases for a nationwide customer base. Associated topics: answer, call center representative, coordinator, customer care associate, customer service, customer service associate, rep, service, service representative, support

Retail Customer Service Professional

Emineo Marketing Solutions
Henderson, NV 89052, USA

Our team works in the telecommunications industry, helping the largest names in electronics to increase brand awareness, assist existing and potential customers, acquire new accounts, and grow into new retail locations. Retail Customer Service Profes... Read More

Job Description Seeking candidates with a strong background in customer service, sales, or retail to fill our Retail Customer Service Professional openings. This is a retail based position, so please only apply if you are interested in working face to face with the public. Our team works in the telecommunications industry, helping the largest names in electronics to increase brand awareness, assist existing and potential customers, acquire new accounts, and grow into new retail locations. Retail Customer Service Professionals will be cross trained into our sales department. About Us Emineo Marketing Solutions has managed the Las Vegas territory for more than 7 years, helping clients grow from a single location, to multiple! Our team is made up of individuals from diverse backgrounds so we can reach every customer imaginable. We are a sales, marketing, and customer acquisition company that believes in customer service first, and sales second! No high pressure sales here. We leave a lasting impression with every customer because we want them to see us as their local telecom consultant. Responsibilities: One on one consultations with customers in retail stores Diagnosing customers product needs and providing accurate solutions Meeting with sales and management team weekly at Emineo Headquarters Maintaining up to date product knowledge and retail marketing materials Timely paperwork completion Regular conference calls with sales and customer service team Work Perks at Emineo Marketing Solutions! Paid training Additional paycheck bonuses available weekly Career opportunities - openings on our management team quarterly Merit-based advancement, no seniority Yearly all-inclusive vacations for management team members Weekly pay, every Friday All major holidays off Company Description Mission: Our mission is to build connections between our client and their potential customer base. Emineo Marketing Solutions accomplishes this by cultivating a standard of excellence and providing top notch service. We are constantly promoting growth from within our highly rewarding and progressive environment. Additionally, we deeply value teamwork within our agency and strive for strong foundations across all platforms. Associated topics: courtesy, customer, customer experience representative, customer service, delivering, retail sales, retail sales associate, sales consultant, shop, store associate

Customer Service Representative (Inside Sales)

Brand Marketing Firm
Las Vegas, NV 89110, USA

We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers, and clients.... Read More

Job Description Responsibilities: Handle customer inquiries and complaints Work comfortably in a retail environment Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and servicesQualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skillsBenefits: Weekly pay Uncapped commission Paid on-going training Bonus weekly, earn incentives Paid company travel opportunitiesAdditional Information: Valid Driver's License Minimum age to apply: 18+ years older High School graduates, Associates, Bachelors Bring an available copy of resume Bilingual (not a requirement): Must be fluent in EnglishDisclosure:All positions are guaranteed hourly pay and we do not work purely off commission Company Description We provide a positive work environment in which to develop both professionally and personally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic.We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers, and clients. Associated topics: call center associate, clerk, client service, csr, customer care representative, customer service, intern, service specialist, telephone, telephone service representative

Sales Representative

Vivint+
Las Vegas, NV 89110, USA

Vivint+ is the leading provider of smart home services and solar in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 cust... Read More

Job Description Vivint is a Multi-billion Dollar Company. We are Growing exponentially and we have just started a new division called Vivint.+This New division is focused on combining Solar and Smarthome sales. Both industries are currently less than 1% of Market penetration! Vivint is listed in the top 50 most innovative Companies world-wide. We are leaders in both the Smarthome and Solar industries. Incredible Culture, unbelievable room for growth in leadership, great commissions, awesome incentives for trips and gear. Company Description Vivint+ is the leading provider of smart home services and solar in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than one million customers throughout the U.S. and Canada and is one of Fast Company s World s 50 Most Innovative Companies for 2017.With solar, customers can power their homes with clean, renewable energy and typically achieve significant financial savings. We believe people should have a choice in how to produce the energy they use to live every day. This is why we re making it easy for people nationwide to choose to go solar.

CRM Leader

Adecco
Las Vegas, NV 89105, USA

Adecco is assisting a local client with their need to permanently hire a CRM Leader. Our client has two locations on the East Coast and one on the West Coast. This position will sit in Midtown NYC and they are looking for someone who can assist them ... Read More

Job Description:Adecco is assisting a local client with their need to permanently hire a CRM Leader. Our client has two locations on the East Coast and one on the West Coast. This position will sit in Midtown NYC and they are looking for someone who can assist them with segmentation, complex analytics and strategy. The ideal candidate will have 5+ years experience of customer lifecycle marketing and CRM in an eCommerce or a direct to consumer branded service model. Responsibilities: * Customer engagement and retention strategy to assist in meeting financial goals. * Customer segmentation strategies to drive relevant and impactful marketing communications and list creation. * Setting goals, tracking, and analyzing tactics. * CRM lifecycle and event (triggered) marketing and database management. * Drive leads, refer-a- friend program, winback, and loyalty programming including promotions and promotion code set-up and mechanics. * Write briefs and work with creative team to launch optimized customer journey marketing assets. If you meet the requirements for this CRM Leader opening in NYC then click apply now or feel free to search through the other openings in your area. More Information Associated topics: call center manager, customer care manager, customer service manager, director, gerente de servicio, lead, leadership, operations manager, review, service manager

Inside Sales Customer Service Representative -Bilingual

Amica Insurance
2475 Village View Dr #200, Henderson, NV 89074, USA

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disabilit... Read More

Location: Henderson, NV Are youlooking for a job in a growing industry with new products, new markets and new technology? Our office located in Henderson, NV is seeking a Bilingual Associate Sales Representative with a starting salary of $36,744 ($17.67/hour) and a competitive bonus pay structure based on the number of policies written on a monthly basis. The 40 hour schedule will be every Saturday 9:00 AM to 5:45 PM and Tuesday through Friday 10:00 AM to 7:00 PM. This position involves converting advertising, direct mail and other warm leads into new business by handling countrywide inbound telephone calls. Candidates must be able to meet individual and department objectives and apply sales skills while soliciting and cross selling all personal lines of insurance. Candidates should have previous sales experience, a professional telephone manner, and the ability to work well with others. Employees will be required to obtain state insurance license and meet continuing education requirements. Proficient bilingual skills in Spanish/English (verbal/written) are required. The position also requires excellent interpersonal and communication skills and computer keyboard skills (35 wpm) as well as letter writing and computer processing. Previous insurance sales background is a plus. Comprehensive training is provided. With locations across the country, Amica Mutual Insurance Company offers opportunities to join this dynamic field with a financially strong and respected insurance provider. Amica, based in Lincoln, RI, is a national writer of auto, home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, offers a full line of life insurance products. We are recognized as a leader in customer service and credit this success to our 3,700 employees in 44 offices across the country. Our benefits package includes high-quality medical, dental and vision coverage, short-term and long-term disability insurance and more.Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. HP15 cb* Associated topics: disney, inbound, inside sales, inside sales representative, insurance, outbound, phone, telephone, telesales, vacation

Customer Service Representative

Integrity Staffing Solutions
200 S Rock Blvd, Reno, NV 89502, USA

Job Description customer service, call center (experience preferred) pay is depending on experience Company Description Welcome to the engine of opportunity. Welcome to the next rung of your job ladder. Come work at one of the fastest-growing compani... Read More

Job Description customer service, call center (experience preferred) pay is depending on experience Company Description Welcome to the engine of opportunity. Welcome to the next rung of your job ladder. Come work at one of the fastest-growing companies in the nation--a place where you can you can learn by doing, exceed your own expectations and conquer new challenges. Enabling employees to grow within the company is at the core of our corporate philosophy. We re more than a great place to work; we re an Opportunity Engine, ready to help inspire your personal and professional growth. Associated topics: call center, client service, customer, customer care, customer service, customer service representative, guest, service call, support specialist, telephone

Part-Time Customer Service and Loan Specialist

Sun Loan Company
Las Vegas, NV 89104, USA

As a Customer Service Loans Specialist, you'll assist the Branch Manager in maintaining a well-run and profitable office, interacting in a positive and effective manner with the public, obtaining confidential information for loan applications and ans... Read More

Customer Service Loan Specialist Friendly reliable customer service is at the heart of our success. For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and 7 locations in Mexico. Our employees, just like our customers, are the heart and soul of what we do. Many of them become like family because trust is the biggest part of our relationship. As a Customer Service Loans Specialist, you'll assist the Branch Manager in maintaining a well-run and profitable office, interacting in a positive and effective manner with the public, obtaining confidential information for loan applications and answer any customer questions. Additional responsibilities may include, but are not limited to: Responsibilities: Provide excellent customer service to our customers in person and over the phone Receive and post payments Maintain and balance cash drawer daily Perform collections calls on delinquent accounts with dignity and respect to our customers and build solutions Make daily bank deposits Maintain compliance with policies and procedures Tax preparation (may vary by location) Network within the community to find and attract new business Work closely with other team members and Manager to obtain branch goals Requirements: 1 year customer service experience from any industry Basic computer skills and be able to operate a calculator Must have a valid driver's license with a reliable vehicle and valid proof of insurance Ability to work Monday-Thursday 8:30am-5:30pm; Fridays 8:30-6pm and occasional Saturdays 8:30am-12:30pm, additional hours may be required (No Sundays) Minimum 18yrs of age Our employee benefits are among the best in the industry: Medical Benefits: Dental, Vision, Life Insurance Industry related Tuition Reimbursement Paid time off Mileage Reimbursement Competitive compensation based on experience Comprehensive Paid Training to help you be successful 401k Don't wait any longer. Submit your application online today. Sun Loan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Keywords: manager, office manager, branch manager, customer service, loan, collections, credit review, credit analyst, loans, lend, retail, fast food, consumer loan specialist, finance Associated topics: bank teller, branch teller, client, customer, customer service, customer service representative, saving, service associate, service representative, teller

Member Services Representative

South Reno Branch
Reno, NV 89502, USA

Greater Nevada Credit Union continuallyfocuses on enhancing the lives of its employees by offeringcompetitive wages andgreat benefits. We prideourselves on agreater cultureand that's why we've been recognized as the#1Best Place to Work in the Reno/Ta... Read More

Greater NevadaCredit Union(GNCU) has an exciting opportunity for a Member Service Representative.We are looking for energetic individuals who want to connect with a company that genuinely cares about making a positive difference.Why Join Greater Nevada?Greater Nevada Credit Union continuallyfocuses on enhancing the lives of its employees by offeringcompetitive wages andgreat benefits. We prideourselves on agreater cultureand that's why we've been recognized as the#1Best Place to Work in the Reno/Tahoe Area.Greater Nevada Credit Union has been helping Nevadans with their financial needs since 1949 and has seenexpansionin all areas of business. Would you like tohelp more people Live Greater? At Greater Nevada, we engage our team members by offering exciting growth and professional development opportunities, rewards for outstanding commitment to our members, andsupport of community involvement that encourages living Greater.Ready to achieve Greater Success and join agrowing team in Northern Nevada and Las Vegas?Please apply today and see what it means to Live Greater!Recommending and selling appropriate products and services while processing a variety of financial transactionsImproving the financial lives of our members through quality referrals to Greater Nevada teammatesPrevious customer/member service experiencePrevious experienceselling or referring products or servicesPossess effective written and verbal communication skillsEffective relationship building skillsExhibits friendly and outgoing personalityEnjoy working directly with the publicDesired Skills:Ability to identify member financial needsProficiency with Microsoft Programs (Word/Excel)Previous banking/financial institution experienceProblem solving skillsCash handling experiencePI102647685 Associated topics: agente de servicio al cliente, answer, associate, call center representative, client, customer care associate, product support, rep, representative, telephone service representative

Customer Service Hiring Event

HireLive
Las Vegas, NV 89110, USA

HireLive is a national career service company specializing in Sales, Retail and Management Career Fairs, and has more than a decade of experience in connecting job seekers with industry leading companies that are currently hiring. This is your opport... Read More

Job Description Category : Customer ServiceLocation/City : NV - Las VegasSalary Range : 0.00 - 0.00 per hour (Full-Time)Id : 19295HireLive is a national career service company specializing in Sales, Retail and Management Career Fairs, and has more than a decade of experience in connecting job seekers with industry leading companies that are currently hiring. This is your opportunity to interview face to face with 15+ Fortune 500 and Industry Leading companies seeking talented, experienced and enthusiastic sales, retail and management candidates.Many of the companies we work with offer some/all of the following: - Base + Uncapped Commission Pay Structure - Flexible Work Schedule - Full Benefits, 401K, Stock Options - Company Car or Gas Allowances - President Club Trips & Other Incentives - Opportunity for Immense Growth Please come to the event professionally dressed, prepared with multiple copies of your resume and ready to meet with hiring managers More companies will be registering daily, please check our website on June 15th for an updated company list. Some types of roles available include: Inside Sales Reps, Outside Sales Reps, Account Executives, Retail Managers, Account Managers, Insurance Sales, Customer Service, Technical Sales, Sales Managers, Pharmaceutical Sales, Telesales, Sales Trainer, Merchandiser, Mortgage Brokers, Financial Planner, Route Sales, Retail Sales, Retail Management, Human Resources and much more. Event Information:Las Vegas Thursday, June 21st9:00am - 12:30pmSuncoast Hotel and Casino9090 Alta DriveLas Vegas, NV 89145Parking: ComplimentaryPlease apply to the link with a copy of your resume to receive updated company line-ups and additional event information. In order to be considered for a position, you must attend the event taking place in June with multiple copies of your resume. Company Description HireLive is a national career service company specializing in Sales, Retail and Management Career Fairs, and has more than a decade of experience in connecting job seekers with industry leading companies that are currently hiring. This is your opportunity to interview face to face with 15+ Fortune 500 and Industry Leading companies seeking talented, experienced and enthusiastic sales, retail and management candidates. Associated topics: cashier, counter, customer experience representative, customer service associate, retail sales, retail sales consultant, sales, service representative, store associate, venta

IT Support Engineer

Effortless Office
4484 S Pecos Rd, Las Vegas, NV 89121, USA

This position is an IT technical position in Las Vegas, NV that requires support to the end-user experience. Must be willing to work flexible hours as circumstances dictate. This position will at the minimum require technical support in areas includi... Read More

Job Description Responsibilities :This position is an IT technical position in Las Vegas, NV that requires support to the end-user experience. Must be willing to work flexible hours as circumstances dictate. This position will at the minimum require technical support in areas including: user end support (desktops, laptops, printers and software), application support, management of help-desk type systems like ticketing systems and imaging software, basic networking, network printing and audio/video and telephony (VoIP).The candidate will need to have a firm understanding and experience on best practices relating to desktop support, customer service and other IT related areas.Required Qualifications and Job Description :Experience providing high quality customer desktop support for desktop applications and devices such as printers. This includes fast response rates and accurate and thorough resolutions to desktop issues.Experience with working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets).Data administration, retention and recovery experience and knowledge of the different methods and techniques of data retention.Experience with basic networking including wireless, wired, security and basic design.Experience with producing support documentation for supported products.Experience with corporate applications including Microsoft Office and Adobe applicationsExperience with Active Directory account administrationExperience with Microsoft Outlook and corporate email systems (interfacing at a high level like accounts and connection to the server).A high level of communication skill including written and verbal skills. Verbal skills include the ability to communicate technical I.T. issues to non-I.T. technical staff.A college degree or equivalent work experience (4+ years)Excellent communication, presentation, writing and editorial abilitiesExcellent organizational and time management skillsSecurity oriented.Apply attained experiences and knowledge in solving problems that are intermediate or complex in scope, requiring in-depth evaluation as well as the ability to identify problems in advance and propose solutionsRequire limited supervision and direction; drive results, and set priorities appropriately and independentlyAbility to work on a 24x7 on-call, weekday and weekend scheduleA+ CertificationDesired Qualifications :Experience with enterprise class level networking.Scripting basic logon scripts, etc.Excellent customer support experience, understanding and creative personality.Higher education or small/mid-sized business IT production experience.Experience with desktop imagingExperience in USB and Wireless printer analysis to include setup,redirection and resolution issues.Experience with VMwareN+ and/or MCSE CertificationsReporting Responsibility :Reports directly to the Customer Support ManagerTeamwork :An IT Support Technician demonstrates the ability to work harmoniously with others to accomplish tasks, promotes positive work environment, and respect for others; resolves issues and conflicts. This position is required to communicate effectively with others and provide constructive suggestions to improve team performance.Leadership :Acts in a self-directed manner; takes action before being directed by others or forced by events. Seizes opportunities and is proactive in avoiding potential problems. Company Description Effortless is an industry-leading cloud solution service provider offering an all-in-one, fully supported ecosystem of complementary products and services that allow businesses of all sizes to utilize a single supplier for their overall IT environment. Associated topics: assistant, client support, customer support, desk, excel, help desk, information technology help desk, msword, system support, technical support specialist

Member Services Agent (Club-Call Center)

Diamond Resorts
Las Vegas, NV 89110, USA

Under general supervision, the Club Agent I is responsible for providing a superior level of service to all tiers and/or levels of members of THE Club and owners of Diamond Resorts , while serving as the point of contact for all servicing requests in... Read More

Job Description CLUB AGENT ISUMMARY:Under general supervision, the Club Agent I is responsible for providing a superior level of service to all tiers and/or levels of members of THE Club and owners of Diamond Resorts , while serving as the point of contact for all servicing requests including, but not limited to, booking resort reservations, processing payments, upselling products of THE Club , achieving all related metrics and answering general account questions for all members of THE Club .RESPONSIBILITIES:Serves as overall point of contact for member s account information.Creates, modifies, and cancels resort reservations and exchanges.Processes member account/reservation payments.Updates member account information.Educates members on benefits of THE Club .Completes detailed notes in comments area of member account after each interaction.Researches and resolves concerns and questions raised by members.Provides information to members as it relates to their account.Maintains expected reservation productivity including inbound and outbound reservations.Meets or exceeds required departmental expectations to be eligible for incentive programs.Identifies multiple membership products and services.Upsells and books tours for prospective and current owners.Consistently demonstrates how We Love to Say Yes and maintains the highest standards of professionalism when interacting with management, fellow team members, and members.Handles blended inbound and outbound calls.Upsells various products for THE Club .Completes all required Company trainings and compliance courses as assigned.Adheres to Company standards and maintains compliance with all policies and procedures.Performs other related duties as assigned.QUALIFICATIONS:High School Diploma or equivalent.A minimum one (1) year of experience in the sales, customer service and/ or call center field required.LICENSE & CERTIFICATIONS:Valid Timeshare Sales License.SKILLS:Detail oriented.Computer proficiency in Microsoft Word, Excel and Outlook.Ability to navigate between multiple and concurrent computer applications.Excellent customer service skills.Proficient in time management; the ability to organize and manage multiple priorities.Ability to take initiative and effectively adapt to changes.Recognizes an emergency situation and takes appropriate action.Able to establish and maintain a cooperative working relation.Ability to interpret and create spreadsheets.Able to use sound judgment; work independently, with minimal supervision.Strong analytical and problem solving skills.Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.Performs well with frequent interruptions and/or distractions.Basic math skills. Company Description At Diamond ResortsTM, we have nearly 8,000+ team members who deliver unforgettable vacation experiences to members, owners and guests around the globe each and every day. Our teams have a passion for hospitality, customer service, and consistently go above and beyond expectations. Our relentless leaders ensure that our teams stay motivated and engaged, and deliver on our mission, while growing their careers. Plus, because we're a leader in the vacation ownership industry, Diamond is constantly growing and creating new, innovative ways for our members to vacation.Diamond Resorts International Marketing, Inc. is an Equal Opportunity Employer Associated topics: agent, club, dealer, inside sales, inside sales representative, insurance agent, market, phone, sales representative, telesales