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Sales Representative

Appstar Financial
Las Vegas, NV 89110, USA

We are willing to compensate you accordingly. The average first-year compensation for Territory Sales Representatives is $60,000, and the compensation range for successful, tenured reps is $80,000 - $140,000.... Read More

Job Description To meet the demand of our clients as well as the growth in the small-to-medium-size business market, AppStar Financial has immediate openings for sales professionals.We are willing to compensate you accordingly. The average first-year compensation for Territory Sales Representatives is $60,000, and the compensation range for successful, tenured reps is $80,000 - $140,000.State-of-the-art programs and innovative productsComprehensive trainingQualified appointments generated and confirmed by our in-house representativesMultiple income streams (new business and residuals)No nights or weekends!A+ rated company and accredited by the Better Business BureauRequirementsOutside sales / B2B experienceNetworking and business development skillsStrong communication skillsAssertive and positive attitudeProfessional appearance Company Description AppStar Financial is a leader in the electronic payments industry. We offer our merchants the highest quality payment processing programs and solutions including: credit card processing, debit and EBT card processing, check guarantee, electronic check conversion, e-commerce solutions, gift and loyalty cards.Thousands of merchants across the country rely on AppStar Financial to provide powerful products and superior service. We offer competitive transaction processing rates and support the latest point-of-sale equipment and software. Our friendly, multi-lingual customer service team is ready to assist our customers 24 hours a day, 7 days a week to keep our merchant businesses running smoothly.AppStar Financial offers advanced equipment to meet individual business demands. From terminals and check readers to imagers and printers, AppStar Financial provides merchants with superior equipment from top manufacturers. We can assist our merchants in choosing the right equipment to fulfill any transaction processing need. AppStar Financial offers reliable equipment with the latest technology and software that ranges from processing simple transactions to providing wireless technology and Internet accessibility. AppStar Financial is committed to providing our merchants with quality equipment to make business transactions easy and convenient. Associated topics: bank, fiduciary, financial, financial security, investment, merchant service solution, mortgage, payment, security, stock broker

Customer Service Representative/Dispatcher

Yes! Air Conditioning and Plumbing
6275 S Pioneer Way, Las Vegas, NV 89113, USA

In addition to a great work environment the company provides a full range of benefits including: Medical/Dental/Vision Insurances Basic & Optional Life Insurance Paid PTO and Holidays 401(k) Retirement Plan Employee Assistance Program Health-Care Fle... Read More

Job Description We are seeking a Customer Service Representative/Dispatcer to join our team! You will be responsible for helping customers by answering product questions and setting appointments for HVAC and Plumbing services.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and serviceDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesSchedule appointments for HVAC and Plumbing servicesMeeting daily goals Qualifications:Handle all customers in a positive and professional mannerAbility to build rapport with clientsAbility to prioritize and multitaskAccurate data entryExcellent Listening, written and verbal communication skillsIn addition to a great work environment the company provides a full range of benefits including: Medical/Dental/Vision Insurances Basic & Optional Life Insurance Paid PTO and Holidays 401(k) Retirement Plan Employee Assistance Program Health-Care Flex Accounts Short- & Long-Term Disability. Pre-employment drug testing and background checks required. ARS/Rescue Rooter. United by Exceptional Service! We are an Equal Opportunity Employer AA EOE M/F/D/V Company Description We have been serving the greater Las Vegas area since 1954. Yes! Air Conditioning and Plumbing, a national leader in our industry, provides exceptional service for all your home comfort needs. From heating and air conditioning service to plumbing repair, water filtration, drain cleaning, and sewer line repair, count on our specialists to give you prompt, professional and courteous service for all of your home's systems. Associated topics: call, call center, client, client service, customer care, customer service, customer service representative, guest, representative, service representative

Call Center Representative

Hilton Grand Vacations (HGV)
Las Vegas, NV 89101, USA

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully,... Read More

Job DescriptionWhat will I be doing? As a Outbound Vacation Advisor you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: - No Cold Calling ( W arm Leads) - Sales Recognition Program & Incentives - State of the art Contact Center - Energetic W ork Environment - Paid On Going T raining - Leadership Development Program - Long-term Career Opportunities - W orldwide T ravel Benefits What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School Diploma or GED Must be 18 years old Basic Computer Skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Great English communication skills verbally and written Experience in service industry, sales, or customer service Sales or timeshare experience QualificationsWhat will it be like to be a Team Member with Hilton Grand Vacations? There's something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations. Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club and The Hilton Club , providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members. Associated topics: agent, agente de servicio al cliente, answer, call center associate, call center specialist, csr, customer service specialist, intern, platform support, system support

Telecommute Bilingual Danish English Customer Service Agent

VirtualVocations.com
Las Vegas, NV 89105, USA

An advertising company is in need of a Telecommute Bilingual Danish English Customer Service Agent. Individual must be able to fulfill the following responsibilities: Reviewing, taking action on, tracking, and/or escalating social media users posts a... Read More

An advertising company is in need of a Telecommute Bilingual Danish English Customer Service Agent.Individual must be able to fulfill the following responsibilities: Reviewing, taking action on, tracking, and/or escalating social media users posts according to brand guidelinesResponding to user content in a social context and initiating or conversationResponding to customers questionsRequired Skills:Excellent writing and communication skillsLanguage fluency testing and writing samplesDemonstrated ability to empathize with peopleAbility to focus on the task at hand with minimal external distractionAbility to work for a block of serveral hours at a timeMust be 18 or older

Virtual Healthcare Insurance Member Service Representative

VirtualVocations
Las Vegas, NV 89105, USA

A staffing agency is seeking a Virtual Healthcare Insurance Member Service Representative. Individual must be able to fulfill the following responsibilities: Receive inbound calls from current and potential members Receive calls from providers with q... Read More

A staffing agency is seeking a Virtual Healthcare Insurance Member Service Representative.Individual must be able to fulfill the following responsibilities: Receive inbound calls from current and potential membersReceive calls from providers with questions regarding member eligibilityMaintain performance and quality standards based on established call center metricsSkills and Requirements Include:Minimum 1 year experience with commercial (under 65), Medicaid, and/or Medicare health plans in a dedicated Health Insurance Agent roleExperience must be no older than 2014-2015 with at least a portion of that experience occurring no later 2015Strong technical skillsStrong computer and telephone multitasking skillsHigh School diploma or equivalentReliable internet with 5 Mbps download and 2 Mbps upload speed Associated topics: answer, associate, client service, coordinator, customer care representative, customer service representative, product support, service representative, service specialist, support

Customer Service Sales and Marketing Associate

Clearwater Marketing Concepts
Reno, NV 89502, USA

An Entry Level Customer Service Sales and Marketing Associate is what we call a forward-thinking, service-oriented, incentive driven, sales powerhouse. They provide an essential function to our customers. Our reps think outside the box to offer solut... Read More

Job Description An Entry Level Customer Service Sales and Marketing Associate is what we call a forward-thinking, service-oriented, incentive driven, sales powerhouse. They provide an essential function to our customers. Our reps think outside the box to offer solutions and solve problems for our clients needs. They build, maintain and manage account relationships through interaction and advocacy. Job Description Building new business opportunities to grow revenue through prospecting Using consultative sales methods; analyze each prospect and identify needs Develop presentations and deliver highly customized solutionsOne on one sales based interaction with business prospects Why Clearwater Marketing ConceptsCMC's one-to-one sales based interactions make us an industry-leader in client-centered service, satisfaction and retentionCMC's aggressive strategy provides employees phenomenal opportunities for advancementCMC offers extensive training and all the tools a new sales representative needs to achieve successKeep on top of your game with in-depth new hire training, daily team trainings and Advanced Sales TrainingOutstanding training and managementAdvancement OpportunitiesSharpen your skills, expand your professional knowledge and advance your career with a company that promotes from within based on ability, not seniorityFinancial and Non-Financial IncentivesBe rewarded for your efforts with opportunities to win bonuses and trips Advancement and compensation are based on performance. Persons with Experience in the following areas may apply:Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, jobs, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, fraternity, sorority, microsoft office, b2b, labor, construction, government, government jobs, contract jobs, contract position, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, jobs, careers, opportunity, advancement, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports, sports director, sports league official, business systems analyst, assistant manager, account executive, office executive, administrative, admin, secretary, finance, banking, insurance, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager Company Description Clearwater Marketing Concepts is a BOOMING marketing & sales consulting firm in The Biggest Little City in the World, Reno, NV! We have quickly established a reputation for delivering high-level results with high integrity. Our standards of excellence caught the attention of leading clients looking for professional representation.We have a embraced a service that is immediate and tangible, unlike applying mass marketing methods. What makes Clearwater Marketing Concepts different from other competitors is our face to face approach, complete with a genuine smile, firm handshake, and clear communication. Customization and product-specific presentations by our team members have created a long-lasting impression and thousands of new customers every year.Learn more about what it's like to work at Clearwater Marketing Concepts:

Customer Service Representative (Part Time)

C3/CustomerContactChannels
Las Vegas, NV 89101, USA

Our service offerings include; contact center services, web services, data analysis, back office solutions and consulting services. Although C3 is a global organization, the company prides itself on delivering boutique level client service aboard a f... Read More

Job Description Professionally handle a high volume of incoming callsAbility to utilize and navigate multiple systems simultaneouslyBe dependable and meet all attendance requirementsResolve customer issues via one call resolution guidelines and/or escalated processMeet or exceed company and client performance metricsResponsible for call dispositionType 20+ wpm (Testing Required)Pass basic skills assessment (Testing Onsite) Company Description Company Overview C3 is a global provider of contact center services for corporations who view customer care as a strong component of their growth and brand development strategies. C3 builds solid partnerships with its clients based on mutually determined business objectives. Our service offerings include; contact center services, web services, data analysis, back office solutions and consulting services. Although C3 is a global organization, the company prides itself on delivering boutique level client service aboard a foundation of operationally and technologically sound practices on par with any of the other leading providers in the industry. Consistency across our centers, regardless of geography, is at the core of our operating philosophy. Associated topics: call center, clerk, customer care, customer care representative, phone, product support, representative, service agent, system support, technical support

Las Vegas Inside Sales Advisor

Hilton Grand Vacations (HGV)
Las Vegas, NV 89101, USA

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully,... Read More

Job DescriptionWhat will I be doing? As a Call Transfer Agent you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: Sell mini-vacations packages for multiple property locations following the business rules for corporate telemarketing both in an inbound and outbound mode Maintain an upbeat positive and motivated demeanor especially when interacting with Hilton guest, co-workers, supervisors and managers. Maintain individual sales and marketing goals for performance measures. Ensure guests meet minimum eligibility requirements to tour sales cente r . Use teledirect application and V oice to sell and process package sales. Distribute only HGV authorized information, and ensures that information is accurate. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School Diploma It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 1 year commission sales experience Basic computer skills Inbound call center experience Detailed and goal oriented Timeshare industry knowledge Ability to handle challenging customers and phone calls QualificationsWhat will it be like to be a Team Member with Hilton Grand Vacations? There's something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations. Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club and The Hilton Club , providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members. Associated topics: business, club, dealer, inbound, inside sales, inside sales representative, sales, telemarketer, telephone, telesales

Team Lead, Call Center

HDR
Las Vegas, NV 89105, USA

It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry inmore ways than one. But in order to maintain this lead, we need exceptional... Read More

Job Description Job DescriptionAt Extra Space Storage, if it matters to you, it matters to us!It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry inmore ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company s success. Come join us and find out why so many of our employees recommend us as a great place to work. We are looking for a Sales Team Lead for our 120 employee call center. This team will have approximately between 15-20 employees to lead. We are a growing, results-oriented company with great pay, benefits, and opportunity. Those that will shine here feel comfortable being persistent but not pushy, can inspire and provide regular coaching, are confident, thrive in a friendly competitive environment and can bring the same level of positive energy every day. RequirementsAn ideal background:The team lead that we bring in to our team will have proven sales success and the ability to coach others to do the same. They will have at least 2-3 years of call center management experience. An ideal applicant will have a college degree (preferably Marketing or Business Management). A great team lead can identify trends in data and can then provide direction for their team and the floor based on those trends.Who you need to be:Our Team Leads are outgoing; they initiate the energy that defines our sales floor. They lead their team, not just manage it. They are competitive while maintaining the ability to work closely with their peers. A great team lead at Extra Space is innovative and is not afraid to try something new. ResponsibilitiesWhat you primarily do in this position:Coach and train employees, both initially and ongoing, and provides constructive feedback for continual improvement.Meets operational standards by implementing sales, customer service, and quality standards; resolving problems and identifying trends, identifying systems improvements.Supervises Sales Representatives, meeting floor service levels, sales, and budget targets.Oversees all real-time and intra-day activities to ensure service goals are metSupervises and oversees day-to-day operationsHandles escalated calls in professional, courteous mannerEvaluates and recommends methods for improvement of practicesMonitors Sales Representatives ensuring that sales and service is at an optimal levelManage adherence and attendance for all agents and provides appropriate communication to the leadership team.Works closely with NSC Learning Manager to ensure smooth transition from training to the sales floorFoster professional work environment and helps motivate the sales floor by running contests.Functions as a resource to answer agent questions and efficiently handles escalated calls in a professional, courteous manner.Work closely with Management Team to drive Company and NSC goals.Identify needs for overtime as well as identify suitable candidates for overtime.Monitor floor performance metrics, making sure that sales and customer service are at an optimal level.Monitors NSC inContact Dashboard in order to eliminate abandon calls, keep the service level at or above goal and ensure agents are utilizing proper aux codes.Additional Responsibilities:Resolves personnel issues and escalates to proper administration as neededAssist with special projects and other duties as assignedInterviews and screens for Sales Representative positionsMonitor attendance and productivity of NSC employeesManages and approves NSC payroll for their teamWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Company DescriptionExtra Space Storage is the second largest operator of self-storage facilities in the U.S. Since we were founded in 1977, we have taken the storage industry by storm. In 2015 alone we added 1.6 Billion dollars in new acquisitions to our already large property portfolio.The cornerstone of Extra Space Storage is successful partnerships with our stakeholders, partners, investors and customers. Our goals are driven by an impassioned, dedicated workforce that thrives in the innovation driven corporate environment. We are the best, at getting better!Our Team Makes Us EXTRAordinaryKnowledge is power and experience is valuable. This is why we strive to attract the best candidates for every position at Extra Space Storage. Every position is valuable to our success from our executive management team, corporate employees, on-site managers and call center team.Offering a Career Path Paved with Innovation and SatisfactionAttracting the best candidates in any field requires a commitment to job satisfaction. At Extra Space Storage, job satisfaction is high, this is why we have one of the best retention rates in the business. We know that our success depends on our team loving their jobs! An Extra Space employee is number one valued and knows they are invaluable to the team, customer and company. Second they are passionate enjoying a challenging and rewarding career path armed with the tools they need to succeed. Add a fun work culture and spectacular offices makes Extra Space a pretty amazing place to work. Associated topics: call center manager, customer care manager, director, expertise, guidance, monitor, operations, operations manager, review, team manager

Senior Member Services Representative

Golden Valley Branch
Reno, NV 89502, USA

Greater Nevada Credit Union continuallyfocuses on enhancing the lives of its employees by offeringcompetitive wages andgreat benefits. We prideourselves on agreater cultureand that's why we've been recognized as the#1Best Place to Work in the Reno/Ta... Read More

Greater NevadaCredit Union(GNCU) has an exciting opportunity for a Member Service Representative.We are looking for energetic individuals who want to connect with a company that genuinely cares about making a positive difference.Why Join Greater Nevada?Greater Nevada Credit Union continuallyfocuses on enhancing the lives of its employees by offeringcompetitive wages andgreat benefits. We prideourselves on agreater cultureand that's why we've been recognized as the#1Best Place to Work in the Reno/Tahoe Area.Greater Nevada Credit Union has been helping Nevadans with their financial needs since 1949 and has seenexpansionin all areas of business. Would you like tohelp more people Live Greater? At Greater Nevada, we engage our team members by offering exciting growth and professional development opportunities, rewards for outstanding commitment to our members, andsupport of community involvement that encourages living Greater.Ready to achieve Greater Success and join agrowing team in Northern Nevada and Las Vegas?Please apply today and see what it means to Live Greater!Recommending and selling appropriate products and services while processing a variety of financial transactionsImproving the financial lives of our members through quality referrals to Greater Nevada teammatesPrevious customer/member service experiencePrevious experienceselling or referring products or servicesPossess effective written and verbal communication skillsEffective relationship building skillsExhibits friendly and outgoing personalityEnjoy working directly with the publicDesired Skills:Ability to identify member financial needsProficiency with Microsoft Programs (Word/Excel)Previous banking/financial institution experienceProblem solving skillsCash handling experiencePI102955237 Associated topics: associate, call center associate, coordinator, customer service, customer service specialist, internship, rep, representative, service agent, technical support

Customer Service Sales / Restaurant / Hospitality

Apollo Concepts
7365 Prairie Falcon Rd #160, Las Vegas, NV 89128, USA

Founded from humble beginnings in 2011, Apollo Concepts has built a reputation for nurturing clients' needs both locally and nationally. We establish small-scale vibes [relationships] with their desired markets to enable brand expansion, while de... Read More

Job Description Apollo Concepts is currently hiring for Entry Level Customer Service Sales position! We only have a few positions left so APPLY TODAY! Qualifications:Bachelor s degree or relevant equivalent experienceHighly motivated and ambitious with the ability to perform in a high energy sales environmentStrong problem solving and decision making abilitiesExcellent written and verbal communication skillsTeam player who can also produce independent results Responsibilities:As an Entry Level Customer Service Sales Associate, your main responsibility is to uncover new business by engaging with clients.Build, maintain and manage account relationships through interaction and advocacyUtilize CRM system to qualify new prospectsOne on one sales based interaction with customersProfile and analyze accounts to overcome any objections and generate quality opportunitiesPresent the value of our client s services to prospective and existing clientsCollaborate with internal departments to innovate systems and company growth About Us: -concepts-inc- We are a privately owned firm located in the Las Vegas, Nevada. We work with various companies and specialize in their face to face customer service and sales. Advancement and compensation are based upon an individual's performance. --->>If you feel you would fit within our company - Send your resume to the above email!! --We conduct strict background checks on all perspective hires, if you have any questions don t hesitate to ask-- Company Description Founded from humble beginnings in 2011, Apollo Concepts has built a reputation for nurturing clients' needs both locally and nationally. We establish small-scale vibes [relationships] with their desired markets to enable brand expansion, while delivering large, measurable results through our next generation of leaders. We provide first-class training and mentorship to current and future employees, who will continue existing market development and penetrate new markets. Industries include: entertainment, office products, merchant services, and energy. We put all of our effort into developing our people. We believe in only promoting from within, loyalty, and partnership. No seniority is part of our core values. People who are hard working and motivated will progress in their career.Learn more about our culture: Associated topics: agent, business, club, disney, insurance, insurance agent, market, marketing, outbound, telesales

Member Service Representative

Neil Road Branch
Reno, NV 89501, USA

Greater Nevada--Credit Union--(GNCU) has an exciting opportunity for a Member Service Representative.--We are looking for energetic individuals who want to connect with a company that genuinely cares about making a positive difference.--Why Join Grea... Read More

Greater Nevada--Credit Union--(GNCU) has an exciting opportunity for a Member Service Representative.--We are looking for energetic individuals who want to connect with a company that genuinely cares about making a positive difference.--Why Join Greater Nevada?--Greater Nevada Credit Union continually--focuses on enhancing the lives of its employees by offering--competitive wages and--great benefits. We pride--ourselves on a--greater culture--and that's why we've been recognized as the--#1--Best Place to Work in the Reno/Tahoe Area.--Greater Nevada Credit Union has been helping Nevadans with their financial needs since 1949 and has seen--expansion--in all areas of business. Would you like to--help more people Live Greater? At Greater Nevada, we engage our team members by offering exciting growth and professional development opportunities, rewards for outstanding commitment to our members, and--support of community involvement that encourages living Greater.--Ready to achieve Greater Success and join a--growing team in Northern Nevada and Las Vegas?--Please apply today and see what it means to Live Greater!-- Recommending and selling appropriate products and services while processing a variety of financial transactions Improving the financial lives of our members through quality referrals to Greater Nevada teammates Previous customer/member service experience Previous experience--selling or referring products or services Possess effective written and verbal communication skills Effective relationship building skills Exhibits friendly and outgoing personality Enjoy working directly with the public--Desired Skills: Ability to identify member financial needs Proficiency with Microsoft Programs (Word/Excel) Previous banking/financial institution experience Problem solving skills Cash handling experiencePI102647998 Associated topics: agente de servicio al cliente, call center representative, client service, customer care, customer care representative, customer service associate, customer service representative, customer service specialist, service representative, telephone

Technical Support Representative - Broadcast Operations

Roberts Communications Network
4175 Cameron St, Las Vegas, NV 89103, USA

Roberts Communications Network, LLC (\"RCN\") is an established, yet rapidly expanding communications service provider based in Las Vegas, NV. RCN provides 24 x 7 television programming to various distribution platforms within the USA, Latin America ... Read More

Job Description JOB SUMMARYRoberts Communications Network, LLC (\"RCN\") is an established, yet rapidly expanding communications service provider based in Las Vegas, NV. RCN provides 24 x 7 television programming to various distribution platforms within the USA, Latin America and other regions across the globe. We are expanding our operations with the construction of a new, state of the art, 70,000 Sq. Ft broadcast facility. RCN is looking for technically adept support staff to aid in our rapid expansion.We're looking for tech savvy candidates with prior experience taking in-bound technical troubleshooting calls, who enjoy working with customers to ensure they are provided world class service while resolving their problems efficiently and professionally. The ideal candidate will have experience in a telephone support role while having the technical aptitude to understand audio/video and satellite reception equipment.Responsibilities:Troubleshoot satellite downlink equipment at remote locations.Perform Audio/Video monitoring for various television distribution platforms.Investigate and resolve satellite reception problems through verbal diagnostics with customer.Analyze and troubleshoot audio and video quality issues.Perform quality assurance checks on scheduled broadcast events.Qualify customer queries and attempt resolution prior to escalating.Configure a daily array of monitoring tools based on broadcast needs.Work efficiently and collectively with co-workers and all other departments.Log discrepancies, review history and follow up on open trouble tickets for Quality Assurance.Requirements:Minimum of 1 year of experience of technical troubleshooting in a network operation center or broadcast environment.Experience working with digital receivers and related components, including but not limited to Motorola DigiCipher receivers, Dish Network STBs, and other satellite receivers.A background in broadcast, satellite systems or CATV environment is preferred.A strong technical foundation with a focus of networking principles is desired.Impeccable follow through and ability to problem solve in a fast-paced environment.Microsoft Office suite of products and desktop operating system knowledge.Must be available to work various schedules, including weekends, holidays and evenings.Ability to obtain necessary gaming registration / license(s) needed for employment with RCN.Must have a sense of urgency, organizational skills and self-motivation.Excellent benefits:Health plan that includes dental and visionPrescription planLife insurance401k that matches up $0.25 per every contribution dollar up to 4% of your gross.6 sick/personal days per yearVacation Pay - 1 week after 12 months, 2 weeks after 24 monthsIf you are interested in this position, please forward your resume in Word or PDF format. Due to the volume of inquiries that we receive, we regret that we can only respond to those applicants who possess the experience and qualifications most closely matching the requirements of the positions currently available. Please, no calls about this position. There are no relocation benefits available for this position. Associated topics: deskside, help, information technology analyst, information technology support, patient, pc, support, support analyst, technical, technician i

Customer Service Representative (Verdi)

Teleperformance
Verdi, NV 89439, USA

Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 135,000 computerized workstations, with more than 182,000 employees across 230 contact centers in 6... Read More

We encourage you to come in and experience what we have to offer. Invite your friends and family!NEW increased pay structure, earn up to $13/hr your first year plus up to an additional $1.50/hr in bonus incentives.Open interviews, skills testing and resume reviews will all be taking place.Teleperformance is located at 2863 Northtowne Lane Ste 400 (Next to WinCo)About the CompanyTeleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 135,000 computerized workstations, with more than 182,000 employees across 230 contact centers in 62 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. Teleperformance is a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities Ability to listen effectively Responsible for all member inquiries Ability to empathize with the member Ability to analyze member issues Knowledge of banking regulations and guidelines associated with banking products Responds to servicing inquiries Provide excellent customer service Critical thinking, proactive attitude, strong communication skills displaying empathy and caring Must be extremely detail-oriented Be extremely articulate and professional Experienced with standard business applications including MS Office Participates in additional training courses when needed Performs other related duties and assignments as required Qualifications: Type 25 wpm 6 months of Customer Service Required Ability to use desktop computer system and hardware. e.g. mouse, keyboard, dual monitors. Ability to use Windows operating systems and navigate between various windows. Logical problem solving skills Proven oral/written communication skills Availability to work various shifts Demonstrate a high sense of urgency Must have a keen sense of attention to detail, taking the initiative. Must be able to pass a Federal Background Check and Drug testingTeleperformance is an Equal Opportunity Employer Associated topics: answer, call, call center, client service, customer, customer care, customer order, representative, telephone, telephone activation specialist

Remote Bilingual English and Serbian Customer Service Representative

VirtualVocations
Las Vegas, NV 89105, USA

A cycling company has a current position open for a Remote Bilingual English and Serbian Customer Service Representative. Individual must be able to fulfill the following responsibilities: Provide product advice and support Respond to customer emails... Read More

A cycling company has a current position open for a Remote Bilingual English and Serbian Customer Service Representative.Individual must be able to fulfill the following responsibilities: Provide product advice and supportRespond to customer emailsAnswer customer phone callsRequired Skills:Must have very strong English and Serbian speaking skillsMust have exceptional phone and email skillsMust have a passion for cyclingMust have Road Cycling knowledgeRemote working experience Associated topics: agente de servicio al cliente, clerk, customer service specialist, intern, product support, representative, service agent, service specialist, support, tsr